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PJ Media is a world leading provider of end-to-end e-commerce and e-care solutions to telecommunications brands and partners alike. We provide the capabilities and the know-how to take brands online and transacting through digital channels within aggressive timescales. For over 10 years, PJ Media has been marketing telecommunications products and services to a global audience of consumers and businesses. Through our 9 locations around the world, we have successfully changed the fortunes or launched online entities for dozens of brands and for thousands of products. The services that we offer include:

  • Designing, building and optimising omni-channel and cross-channel journeys for maximum conversion
  • Integrating operator BSS and OSS with both digital and traditional channels
  • Implementing streamlined processes for optimal customer order handling or interaction management
  • Providing reporting, analytics and dashboards for the monitoring and growth of electronic transactions
  • Improving customer ARPU’s and tenures through powerful marketing campaigns and value-added-services
  • Managed direct supply chain solutions for 50+ international brands
  • Integrated with over 50 logistics partners to provide the right solution by market
  • Launched thousands of new products into the market on behalf of world class brands
  • Handled over 300,000 thousand reverse logistics items.
  • Transacted over 5 million times with consumers in 200+ countries around the world; in 20+ languages and in 30+ currencies
  • Stored, held and managed over 100,000 thousand SKUs on behalf of over 100 brands in our strategically located network of warehouse facilities internationally.

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ECOMMERCE

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CUSTOMERS

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What you should know

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The amount of money generated by PJ Media platforms since 2004.

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The increase in conversion of our customer journey templates since 2010.

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The number of transactions through our systems since 2008.

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The first to launch Facebook Top-up entirely within the platform.

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The increase in ARPU generated by our Czech Republic CVM campaign.

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The increase in customer activations generated by our CRM Programme.