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Our e-commerce solutions deal with every aspect of the online journey.

We offer you

A flexible platform of powerful e-commerce modules that cover every aspect of transacting in a multi-channel environment. Using a core of streamlined, optimised customer journeys, our platform allows customers use the full capabilities of internet technologies to deliver feature rich, cross-channel experiences that drive sales, reduce churn and increase tenure.

Included capabilities:

  • B2C, B2B & Social e-commerce through multiple devices
  • B2B, B2C e-commerce through sub-branded stores
  • Content Administration and Merchandising
  • Comprehensive reporting and management

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BRANDPATH e-COMMERCE

CONSUMER ONLINE STORE

CONSUMER ONLINE STORE

No mobile brand can survive without a flexible, consumer facing digital platform that combines powerful merchandising and propositions with simple, optimised sales flows. PJ Media consumer e-commerce includes:

> Full Soft and Hard Product Catalog

> Bundling and Proposition Creation

> Component and Tier Pricing

> Rule Management

> Categorisation and Segmentation

> Secure Data Management

ENTERPRISE ONLINE STORE

ENTERPRISE ONLINE STORE

Through powerful enterprise proposition management, even your largest customers can interact, procure and manage the growth of their business with you online. Our B2B e-commerce capabilities include:

Multiple Subscriber Sales

Group Option Management

Tier Pricing and Structuring

Complex Pricing

Loyalty discounting

PARTNER SALES

PARTNER SALES

Effective selling online is often about carefully nurtured relationships with compatible brands or affinity partners. Your e-commerce channels should also allow such relationships to flourish through your chosen platform. The PJ Media B2B2C capabilities allow just that:

Shared catalogs and Assets

Specific Pricing and Discounting

Branded Store-in-Store Portals

Branded Communications

Partner Sales Tracking

ORDER ADMINISTRATION

ORDER ADMINISTRATION

Core to the operations of any digital channel is the effective management of successful and un-successful customer transactions. Whether it is order-by-order fraud management or high-volume promotional sales, at the heart of our e-commerce platform is control.

Automated Fraud Scoring

Third Party Approvals Management

High Capacity Order Acceptance

Problem Order Queue Management

Order Quarantine

Communications Control

Interested in growing digital sales?

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BPC e-CARE

 

We offer you

A comprehensive suite of subscriber management modules which allow your customers to interact with your business effortlessly and comprehensively. Effective mobile operators have been proven to lower churn and drive better ARPU’s by providing complete access to billing, payment and network access settings through e-care services.

Included capabilities:

  • E-Billing Bill Generation and Presentation
  • Subscriber Profile Settings and Options Activation
  • Bill Payment Options
  • Usage Reporting and Alerting

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BRANDPATH e-CARE

E-Billing

Our E-Billing module provides easy access to both detailed subscriber usage data and summary usage metrics. Through both open ID integration and Single Sign On services, subscribers can manage their relationships with you easily

  • Open ID Authentication
  • Network Own ID Authentication
  • Bill Formatting and Presentation
  • Payment Processing

Integration

Through effective subscription management, BPC e-CARE provides both the necessary and value-add touch points for which wish to reach a growing demand for ‘self service’ customers in the mobile space.

  • Provisioning
  • Adding/Removing Network Options
  • Setting Billing Parameters
  • Controlling Blocks & Bars

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SUPPORT SERVICES

Integration & Security

INTEGRATION

INTEGRATION

No E-Commerce solution is maximising your business potential without integration with you BSS and customer care systems. Our ESOM® Integration layer allows for both tightly and loosely coupled integration with downstream services and partners.

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HOSTING & SECURITY

HOSTING & SECURITY

Our enterprise level hosting platform offers reliability and peace of mind. Our platform processes thousands of transactions per day for our customers safely and securely. As E-Commerce grows, so does the threat of securing your customer data. At PJ Media, we have taken steps to ensure that your digital sales across multiple channels are carefully stored and processed securely.

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VALUE ADDED SERVICES

VALUE ADDED SERVICES

Having a great platform doesn’t just grow your business or completes your digital strategy. Driving your subscriber growth and enhancing your ARPU’s are critical, complimentary services which execute very effectively through PJ Media solutions. Check out how we are helping networks grow.

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