EMEA: +44 1628 539 800 | USA: +1 309 834 0323 | APAC: +852 2405 8071 | CONTACT US

ESOM INTEGRATION

Since 2004, PJ Media has established a reputation as a fast-to-market, high capability solutions provider for Mobile Network Operators and Telecommunications device manufacturers.

What We Offer

ESOM is the PJ Media orchestration and mediation module that uses comprehensive API’s to integrate all aspects of our e-care and e-commerce platform with partners, service providers and customers. The platform includes a GUI for managing business rules and interacting with customer data.

Included Capabilities

  • Powerful API’s
  • REST (REstitutional State Transfer)
  • SOAP (Simple Object Access Protocol)
  • Complex business rules for automation
  • Orchestration of BSS service calls
  • GUI for customer data interaction
  • Transaction queue management

ESOM SERVICES

Forget about integration

Powerful Middleware & Process Orchestrator

ESOM is a powerful middle layer solution that enables customers to integrate their existing business systems and processes with e-commerce proposition as well as any other bespoke solution. It is lightweight yet powerful and extremely flexible solution available both as SaaS and on-site solution.

ESOM is in an easy-to-extend service layer which is exposed to customer’s systems as series of API’S using SOAP web-services. It provides a simple, single interface to hundreds of methods such as payment processing, credit scoring, top-up services, ERP integration and many more. It brings many of the powerful services within your BSS and OSS to the online multi-channel arena. RAPID® has been integrated with the following major systems:

  • Oracle Billing
  • Siebel CRM
  • Fusion Middleware
  • Tibco Middleware
  • Sage Accounting/ERP
  • Great Plains ERP

Integrated Platforms

ESOM brings many of the powerful services within your BSS and OSS to the online multi-channel arena. ESOM has been integrated with the following major systems:

  • Oracle Billing
  • Siebel CRM
  • Fusion Middleware
  • Tibco Middleware
  • Great Plains ERP

Business process your way

ESOM comes complete with its own user interface called the Order Management System or OMS. OMS is a set of interfaces and business rules that is responsible for executing complex business process. Each business process is defined as a workflow and can be adjusted at any time to reflect changes in customer’s business model. OMS is designed to handle large volumes of data and already proved to handle traffic from some of the biggest e-commerce sites.

ESOM together with OMS creates a unique end-2-end back-office solution for e-commerce that allow the modelling of any sales order process integrated with your down-stream and up-stream systems and partners such as:

  • Payment Processing Gateways
  • Fraud Screening Providers
  • Credit checking and Customer Value Calculators
  • Number Searches and locking Services
  • Mobile Number Porting Systems
  • Warehouse management Systems
  • Billing & CRM Systems

ESOM BENEFITS

How can it help?

Agile in Mind

Thanks to our flexible workflow implementation, customers are not limited to any pre-defined process. All process can be tailored exactly to customer needs and reflect true business practices and defined operating procedures.

Open Architecture

ESOM is an open architecture solution that can be easily extended. It is deployable in any geographical location required and can be easily adjusted to local requirements.

Flexible Rules

ESOM is a scalable platform and thanks its modular structure and fault tolerant implementation, it can be easily extended to meet required throughput performance.

 

Fast

By using our cloud implementation, customers can launch a vast array of integration services very quickly, followed by fine-tuning and extensions at a later stage

Simple

The simplicity of the ESOM product, allows even the most complex or legacy technology integration with 3rd party systems to be wrapped, secured and presented as a simple set of API methods.

Ready

A comprehensive set of OOTB solutions – from payment processing through fraud screening to number inventory management are available making some of our implementations ‘zero’ integration projects.

Want business processes your way?

Get in Touch!