06 Diagnostics and Data Wipe

Safeguarding and protecting customer data and the use of cutting edge mobile diagnostics tools is proven to save money on avoidable device returns, increase customer engagement, and improve operational efficiencies.

For some of our technology brands providing a device diagnostics solution can significantly improve returns handling costs and inventory availability, determining device configuration, settings and potential faults at the initial point of processing a return.

Coupled with certified data erasure, this provides a “single-touch” efficient process for automated diagnostics and data erasure.

Being certified in diagnostics and data erasure is a major advantage to some of the brands we work with – our solutions are fully integrated with existing repair and CRM systems – creating robust Digital Repair and Returns support solutions.